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Why are my products not showing on my BigCommerce page?
Why are my products not showing on my BigCommerce page?

The basics on how to troubleshoot issues related to your product content not showing on your live page

Updated over a week ago

If you are experiencing issues with content within the Product Box element not displaying on your live page, there is a pretty simple fix for this.

Setting up the Product Box

One of the first things that should be checked is that the Product Box, and any nested Product Boxes, has a product set. Any Product Box that does not have a product set will not display when viewed on the live page - usually this can happen if the Product Box is inside of another Product Box that does not have the product set.

💡Tip: Use the Layout Tab to find all Product Box elements on your page.

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